computer issues

I am having MAJOR computer issues right now. I don't think it's my actual computer, I think it's the network, but my internet is SO slow and sometimes nonexistant that I want to beat my head against the wall. And what makes matters worse, is that Jason, a brilliant IT guy hasn't bothered to help me out. Now that just makes me crazy. I sent him an email earlier proclaiming that if he didn't fix it, I was going to tear his computer apart and see how he like it. I'm not exactly sure that he got the email or not...So to make a short story very long, I won't be posting much until I get this fixed. TTFN.